Refund and Returns Policy

Refund and Return Policy

Thank you for shopping at the Shroom Munchies Online Store. We want to ensure that you are completely satisfied with your purchase. This Refund and Returns Policy outlines our guidelines for refunds, returns, and exchanges. Please read our Refund and Return Policy carefully to understand your rights and our procedures.

1. Returns

Eligibility: We offer refunds for products purchased directly from our website. To be eligible for a return, you must meet the following conditions:

– The request for a refund must be made within 30 days from the date of purchase.
– The product must be unused, unopened, and in its original packaging.
– You must provide proof of purchase, such as an order confirmation or receipt.

2. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • Approved Refunds: If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

  • Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at info@shroommunchies.com.

    Non-Refundable Items: Certain items are not eligible for a refund, including but not limited to:

    – Products that have been opened, used, or tampered with.
    – Products that are not in their original packaging.
    – Products purchased from unauthorized resellers or third-party websites.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@shroommunchies.com.

4. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Contact Us

If you have any questions about our Refund and Return Policy, please contact us:

Thank you for shopping at Shroom Munchies. We appreciate your business and strive to make your experience as enjoyable as possible.

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